Information About Former Customers
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Security Procedures

1. We safeguard your information by restricting access to your personal and account information to those employees who need to know that information in order to provide products or services to you.
2. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
3. We do not sell information to any third party.

Online Banking Policy
For your protection and privacy, Eagle Community Bank requires a Personal Identification Number (PIN) and a password in order to access your account(s). Account numbers are never displayed on the Internet. Your account information is encrypted, or scrambled, by the bank’s software so that it becomes nearly impossible for anyone other than Eagle Community Bank to read it. The online banking system does collect information used to create summary and statistical reports.

Eagle Community Bank is committed to maintaining complete and accurate information about our customers. Should you ever believe that your record contains inaccurate or incomplete information about you, please notify us at 763-494-9800 or www.eaglecommunitybank.com. We will investigate your concerns and correct any inaccuracies.

Disclaimer: Your Responsibility
You are responsible for keeping your online password, account numbers, PIN and account data confidential. Eagle Community Bank is not responsible for customer errors or negligent use of the online banking system and will not cover losses due to:

• Input errors or misuse of the service
• Negligent handling or sharing of passwords leading to unauthorized access to accounts
• Leaving a computer unattended during an online banking session
• Failure to report known incidents of unauthorized account access with two business days

Security Statement

Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your Internet loan application and check reorder transactions are secure.