Protect Your Identity

identity theft image

Identity theft is the fastest growing crime in the United States. The modern day thieves perpetrating these crimes rely on the internet, phones and even your trash as a means of stealing your identity and your money.

Eagle Community Bank strives to ensure that our customers have the tools available to them to keep their identity safe. That’s why we are proud to introduce smsGuardian, a fraud detection service, available to our valued customers. This service is tied to your Eagle Community Bank Debit Card and provides alerts to you via text message.*

>Features of smsGuardian

You can receive text messages when one, or more of the following activities occur with your Debit Card:

  • International Transaction
  • Purchases greater than $300
  • ‘Card Not Present’ transaction greater than $200; such as online purchases
  • Out of State Transactions

If a transaction is legitimate, you can simply ignore the message. If the transaction is fraudulent, you can reply to the smsGuardian text with the code you received and your Debit Card will be blocked from further use.

>Easy Enrollment

Enrolling for protection with smsGuardian is fast and easy! Simply click the “Enroll Now” link below. You will be directed to an enrollment page. After providing the necessary information and authorize us to activate the service, smsGuardian will be active.

Enrollment lasts for one year. Approximately 30 days prior to the end of one year, you will receive text messages for to re-enroll.

You may discontinue the receipt of alerts immediately by texting the word STOP in reply to an smsGuardian Alert. If you ever need help with smsGuardian, reply to HELP.

Enroll Now

*Message and data rates may apply.

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